Q: How long will it take to receive my package?
A: Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, the estimated delivery time is between 7 to 14 business days. Please consider any holidays that might impact delivery times.

Q: What is the company return policy?
A: We will replace all defective units with a new item within 14 days of shipment arrival.

Q: How can I contact you regarding my order?
A: You can contact us via email at contact@thehaulstore.com or by using the form located on this page. Also, you can just respond directly to any notification you will receive regarding your order, shipment notification, or delivery notification emails.